Cancel EE

⚖️ Your rights in the UK: there is no statutory online “cancellation button” like in Germany, but you are well protected: contracts signed online or at a distance normally come with a 14-day cooling-off period (Consumer Contracts Regulations 2013). To leave a mobile network while keeping your number, simply text PAC to 65075 (or STAC to give the number up) – under Ofcom’s switching rules your provider must send the code within minutes, and using it with a new provider ends your old contract. For broadband, the One Touch Switch process lets your new provider handle the cancellation for you. If you cancel by letter, send it by tracked or signed-for delivery so you have proof. Below you’ll find the official cancellation route for EE – and we’ll prepare a ready-to-send cancellation letter with the correct address at the same time.

Want to cancel your mobile contract with EE? There are several ways to do it – pick whichever is easiest for you. Tamgara helps you put your cancellation in writing, with the correct address for EE Limited. Free, no account needed.

📋 You have three ways to cancel EE

Open the EE cancellation page

Official instructions for cancelling. The process itself usually requires you to sign in. Open the official cancellation page and follow the steps – you will usually need your online account.

Open Provider’s cancellation page →

Official EE help page on leaving; cancellation is normally by phone or via switching codes. The Sunderland customer-services address was confirmed by EE's official social media account and secondary guides. Last reviewed: August 2026. No guarantee – providers change their links frequently.

Write your cancellation letter here & send it digitally

Fill in the cancellation letter with the correct address for EE Limited, sign it in your browser or on your phone and send it as a signed PDF by email – no printer needed.

✍️ Create my EE cancellation letter

Post the cancellation letter yourself

Fill in the cancellation here, sign it and download the PDF. Print it and send it – ideally by tracked or signed-for delivery – to the address below, so you have proof of postage.

📮 Cancellation address for EE

EE Limited
6 Camberwell Way
SR3 3XN Sunderland

⚠️ No fax any more: EE does not accept cancellations by fax — cancel by phone, via the switching service or by post instead. Source

💡 30 days' notice is required whether in or out of the minimum term; early termination charges apply inside it. To keep your number, text PAC to 65075; to leave without it, text STAC to 75075 (Ofcom text-to-switch). Written notice is counted from the day EE receives your letter.

Address as published by the provider. Last reviewed: August 2026. All details provided without guarantee.

🫶 Community: how do others cancel EE?

These cancellation details are maintained and rated by the community. Was this helpful?

…

📠 You can send your cancellation by fax directly through Tamgara.

✍️ Fill in my EE cancellation letter →

Frequently asked questions

How do I cancel my contract with EE?

Enter your customer number and the date you want the contract to end in the cancellation letter, sign it digitally and send the PDF to EE Limited, 6 Camberwell Way, SR3 3XN Sunderland. With Tamgara the recipient details are already filled in.

What does a cancellation letter to EE need to include?

Your details, the recipient, your customer or account number, the date, a clear statement that you are cancelling (with your preferred end date) and your signature. Also ask for written confirmation that the contract has ended.

Tamgara ✍️ · All cancellation templates · Cancellation letters by provider · Cancel your mobile contract (general template) · Provider missing? Suggest it · Legal & privacy
Free sample template – not a substitute for legal advice. Simple electronic signature (eIDAS). Trade marks and company names belong to their respective owners; Tamgara is not affiliated with EE.