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🇺🇸 Under U.S. law

Important: the US has no general right to cancel online or in-store purchases – whether you can return something depends on the seller’s return policy. A federal 3-day right to cancel does exist under the FTC Cooling-Off Rule for certain sales made at your home, workplace or another location that is not the seller’s regular place of business, when the price is $25 or more ($130 or more at a seller’s temporary location). If your sale qualifies, fill in your details, the seller’s details and the order data, sign digitally and send the PDF – free and without an account.

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In brief: cancelling a purchase in the US

The US has no general right to return or cancel a purchase – returns depend on the seller’s policy. A federal 3-day right to cancel exists only under the FTC Cooling-Off Rule for certain door-to-door and off-premises sales.

Last reviewed: July 2026

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Frequently asked questions

Can I cancel an online order within 14 days?
No. Unlike the EU, the US has no general right to cancel online, mail or phone purchases. Whether you can return something depends entirely on the seller’s return policy. A legal right to cancel exists only in specific situations, such as certain sales made at your home under the FTC Cooling-Off Rule.
When does the FTC 3-day Cooling-Off Rule apply?
It applies to sales of $25 or more made at your home, workplace or dormitory, or of $130 or more at a seller’s temporary location such as a hotel room, convention center or fairground. It does not apply to purchases made at the seller’s regular place of business, online, or by mail or phone, and some sales (for example real estate, insurance, securities and most vehicles) are excluded.
How long do I have and how do I send it?
Under the FTC rule you have until midnight of the third business day after the sale. The seller must give you a cancellation form, but you can also send your own written, dated notice. Send it within the deadline and keep the signed PDF and proof of mailing. Some states grant additional cancellation rights for specific contracts.

More free templates

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Note: this template is a carefully prepared sample for simple everyday cases, provided without guarantee and no substitute for legal advice. Tamgara creates simple electronic signatures under the U.S. ESIGN Act and state e-signature laws such as UETA (in New York: ESRA); it is not suitable for documents that legally require written form.
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